Bowlero Corp

  • Senior POS Systems Analyst

    Location : Name
    Richmond Corporate Office
    Location : Address
    Bowlmor AMF
    Location : City
    Richmond
    Job Locations
    Corporate
  • Overview

    Bowlero Corporation, the world's largest Bowling and Entertainment corporation, is looking for a Senior POS Systems Analyst based out of our corporate office in Richmond.

     

    If you are a driven, motivated professional seeking a challenging and rewarding position with a fun company and great work environment, apply today.

     

    SUMMARY: This individual will have a thorough knowledge of the POS systems in a retail/multi-unit environment. The Systems Analyst will be instrumental in assisting all management levels to make informed business decisions and drive efficiencies. The Systems Analyst must be a self-starter who is highly motivated and task oriented. Strong technical knowledge with an understanding of POS and Microsoft SQL is essential.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

    • Perform and manage application installation, configuration, testing, and debugging to support the organization’s Point of Sale and Back Office systems
    • Maintain POS information, including pricing, menus, POS navigation, and Reporting
    • Support other center applications, including Amusement system, credit cards, etc.
    • Work directly with software vendors for debugging and enhancements
    • Assist with the creation of training materials for field and support personnel
    • Perform on-site training for field locations
    • Create change control procedures and documentation
    • Create test plans and carry out all system testing
    • Act as the escalation point for help desk cases to ensure timely and accurate closure of issues.
    • Document system requirements and specifications
    • Develop and maintain the corporate knowledgebase for POS and associated databases and systems.
    • Assist with POS sql database maintenance and replication schedules 

    SUPERVISORY RESPONSIBILITIES: N/A

     

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    SKILLS/EDUCATION AND/OR EXPERIENCE:

    • Knowledge of POS system is essential including sql table relationships
    • Must have 5-7 years of POS configuration experience.
    • Ability to travel required
    • Must be able to communicate with center staff, General Managers on planning and implementing changes to the POS.
    • Strong written and oral communication skills (business requirements documentation, project plans, etc.).
    • Proficient in Microsoft Office (Word, Excel,).
    • Ability to work effectively with minimal supervision; able to work independently.
    • Bachelors Degree or appropriate combination of Education/Experience.
    • Knowledge of Retail and Hospitality industry (operations, management) a strong plus.
    • Knowledge of PC hardware and networks.
    • Experience writing SQL queries.  

    ABOUT BOWLERO CORPORATION:

    Bowlero Corporation is the largest owner and operator of bowling entertainment venues in the world with over 290 total centers across four brands.  Bowlero combines bowling, dining, and nightlife into an experience that’s is packed with amusing throwbacks and ready to amaze. Bowlero is a blacklight bowling, retro-inspired hangout powered by interactive arcade games, signature cocktails, an outrageous menu of Oversized Shareables, and... nostalgia. Forget everything you thought bowling could be—and experience the kind of epic fun that only happens when you go Bowlero. 

    As a brief timeline of Bowlero history:

    • Bowlero started as a single bowling alley established in Greenwich Village, New York in 1938.
    • In the late 1990’s and early 2000’s Bowlmor Lanes revolutionized the sport with the concept of high-end, event-centric bowling.
    • In 2013, Bowlero Corporation was founded as Bowlmor AMF following the successful acquisition of AMF Bowling Worldwide by Bowlmor Lanes.
    • In 2014, Bowlmor AMF acquired the Brunswick Corporation’s bowling center business and solidified its reputation as the worldwide leader in bowling entertainment.
    • In 2018, Bowlmor AMF officially became Bowlero Corporation, beginning a new chapter and signaling a new direction in the company’s continued growth.

    Bowlero Corporation’s mission is to “Strive to be a world-class provider of delightful guest experiences, and to provide a dynamic work environment where talented and ambitious associates will thrive.” Their core values include: Integrity, Ownership, Flexibility, Urgency, Never Give Up, Outstanding Design, and Delight Guests.  

     

    Exceptional Service. Incredible Value. Limitless Potential.  

     

    Interested candidates, please send your resume to tkaplan@bowlerocorp.com. 

     

    #IND1

     

    #GD

     

    This is Bowlero Corporation. 

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